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TRAINING RESOURCES
Essential Tools For Process Improvement
By Fred J Rispoli
Now available on Amazon.com

 

This user-friendly book addresses ways you can handle the obstacles that arise in the course of managing your workplace projects. This set of process improvement tools and methods have proven to be useful in numerous environments including: manufacturing, health care, insurance and military applications. This list is still growing with new applications in IT Operations, Customer Service and Education. Process improvement means finding ways to be more efficient and to reduce the number of defects. Most of the time these projects involve numerous people, but the concepts and tools presented here still apply for small scale processes involving just one person.

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Constructing a Spreadsheet Simulation Model of Chuck-a-luck
By Fred J Rispoli
Available on the Spreadsheets in Education Online Journal
 
Chuck-a-luck is an inviting game played at carnivals in the Midwestern United States and England. A player picks a number from 1 to 6 and an operator rolls three dice. If the number chosen by the player comes up on all three dice, the player wins $3; if it comes up on two of the three dice, the player wins $2; if it comes up on one of the three dice, the player wins $1. Only if the chosen number does not appear at all does the player pay anything, which is just $1. We would like to know if Chuck-a-luck is a fair game, and what is its average payoff? We are interested in simulating this game using logical functions built into spreadsheet software. 

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